FAQ

• Our full size kits are recommended for ages 3 and up due to smaller pieces. However, there’s no age limit to having fun! Older kids, teenagers and even adults have enjoyed creating with our kits.
• For children 2 and under, please check out our toddler full sized kits. These kits are specially curated with bigger pieces for our smallest customers.  As always, adult supervision is recommended.

• Our full sized kits are 10.8″x 7.3″ x 2.7″. There’s enough room for approximately 10 characters to personalize the lids with a child’s name.
• Our deluxe minis are 6.5″ x 4.0″ x 3.0″.

• Kits are personalized using a high quality permanent vinyl.

• Each kit is made by hand and some variations may occur. Slight differences in playdough color and kit accessories may occur due to supply availability.

• Three different doughs approximately 6oz. each are included in each full size kit.
• 6oz. dough jars are in our deluxe minis

• Flour, salt, vegetable oil, cream of tarter and/or food grade coloring and extracts. Our chocolate dough contains cocoa powder. 100% therapeutic essential oils are also used in our fruit-scented doughs.

• Our dough is simply doughrific! It’s handmade with all natural ingredients in small batches making it softer and less crumbly than store bought dough. Our scented dough also smells amazing, adding to the sensory experience!
• It can also be easily vacuumed or swept up when dry! Many families use mats and baking sheets to contain the fun!

• Our homemade dough arrives fresh no matter what pickup or shipping date you choose!
• Doughrific dough lasts up to six months or longer when properly stored in an airtight container or ziploc bag at room temperature.

• It’s just salt! When the dough sits a while or is exposed to the air, the salt will crystallize on the surface. Just simply knead the playdough for a minute or two and it should return to its soft consistency.

• We ship with USPS Priority/Parcel mail for most orders, larger orders may ship with UPS Ground. Most orders ship within two business days and are delivered within 3-5 days.

Yes! On our order page, a calendar will be displayed. You are welcome to pick the fastest ship date (2 days after ordering) or a delayed date of your choice! We strive to ship packages out ASAP!

• Local pickup is porch pickup only in San Antonio, Texas 78258. I am located by Hardy Oak Boulevard and Stone Oak Parkway. Pickup instructions will be emailed after purchase. A map of the location: https://goo.gl/maps/nB6PbzHnKuertoNu6

• PLEASE CONTACT US and we will work with you to send a replacement.

• No, sorry. All purchases are final. We will do everything we can to ensure you are happy but cannot issue refunds at this time.

• No, but keep an eye out on our social media pages and monthly newsletter for sales and discount codes.

• Nope! Just enter ‘None’ in the name field during purchasing. The price remains the same. Please ensure proper spelling at the time of ordering. We are not responsible for incorrect spellings due to error or auto-correct.